Privacy Policy
At Dhouti-Yog, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website. By using our website, you consent to the practices described in this Policy.
1 Information We Collect
a) Personal Information
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (securely processed through third-party payment providers)
b) Technical & Usage Data
We may automatically collect certain information, including:
- IP address
- Browser type and device information
- Pages visited and browsing behaviour
- Cookies and tracking technologies
2 How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support and order updates
- Send promotional offers and marketing communications (only with your consent)
- Improve website functionality and user experience
- Detect, prevent, and address fraud or security issues
3 Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Trusted third-party service providers (such as payment processors, logistics partners, and marketing tools)
- Legal authorities, if required by law or to protect our rights and users
4 Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption for secure transactions
- Secure servers with restricted access
- Regular monitoring for potential vulnerabilities
5 Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Object to or restrict certain types of data processing
To exercise your rights, please contact us using the details below.
6 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Understand user behaviour and website performance
- Personalise content and advertisements
7 Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purposes outlined in this Policy
- Comply with legal, tax, and regulatory obligations
8 Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies separately.
9 Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes may be communicated via email or website notifications.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: